Bill Swindlehurst

Person Centred Counsellor

Working with Individuals, Children & Young People

Registered Member MBACP (Accred)
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Telephone Guidance

  • How long will sessions last? – Usually 50 minutes but we can negotiate that.
  • Likelihood of distractions. – Try to avoid any external distractions while we are talking.
  • Who calls who? – I could call you or you could call me.  Alternatives for calls are using Teams, Zoom, Skype and Whatsapp. Let me know what you think is best. 
  • How frequent? – Usually weekly, but we can negotiate that.  Basically, whatever suits our situation.
  • Payment. – I’ll text bank details.
  • How many sessions before a review? – usually 6, this review is for us both to see how things are going for us.
  • The call may be on your phone records. Is my phone number being on your records a potential issue?
  • If you say that you will call me but don’t, I will wait by my phone until the end of the agreed session time.
  • If you would like me to call you and I can’t get through, I’ll try for up to 15 minutes then email or text you to let you know I have tried.
  • If you are late calling me we’ll continue to the end of our agreed session time.
  • If you need to call me to change things or if there’s any sort of crisis then that’s OK, just let me know by text or email.
  • After the session, just take 5 or 10 minutes out to sit down, maybe have a tea or coffee and think about what we’ve just discussed before resuming work or leaving the room.
  • Sometimes things might get a bit emotional for you and you may hang up.  If you do, I’ll keep myself available until the end of our session then text or email you.


Counselling agreement
Privacy policy
Telephone guidance

  • Home
  • My counselling approach
  • What can you expect?
  • About me
  • A poem
  • Contact me

I am currently working via telephone or video link.

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